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If I get scared and leave, do I get a refund?
Are alcoholic beverages allowed on the premises?
Can I take food and/or beverages on the train?
Are there concessions available for purchase?
Will you be open if it rains?
Do you have a rain/refund policy?
Do you offer group discounts?
Do you have special rules?
Can children under 16 attend the event without an adult?
Can you accommodate wheel chairs on the train?
Do you offer handicapped parking?
Access for Physically Challenged Persons
Where do I get information on the Rail of Lights Christmas
Train?

Where do I get information on other Historic Jefferson
Railway events?

Is there an RV park convenient to the event?
Just a few more general rules.

 

 

 

When does the event start and how long does it last?
The Runaway Fright Train starts on October 1st, 2016 and runs every Friday
and Saturday through October 29th.

Can I be a part of the Runaway Fright Train haunt team?
Yes, we are always looking for great haunters and support staff.  Contact our
manager for an application.  Our motto:  Smile and Hustle.

What should I wear?
Our attractions are located outside.  We recommend dressing in layers
depending on the weather.  The early evening may start off warm and cool
down as the sun sets.  Wear comfortable shoes if you plan on participating
in the Halloween Festival. We strongly advise against wearing shorts – we may have
mosquitoes in the evening hours.  Be sure to apply mosquito repellent.

Can I buy tickets online?
Yes, tickets can be purchased online at www.JeffersonRailway.com.  Online
tickets are not available after 11:00 on the day of the event.

How do I get there?
We are in downtown Jefferson at 400 E. Austin.  The depot is at the east end of
Austin street across the railroad tracks.  400 E. Austin, Jefferson, TX 75657

Is parking available?
Yes, there is public parking near the depot.  We do have handicap parking in
front of the train.  

How much are tickets?
$15.00-16.50 plus applicable sales tax.  10% discount available for groups
 of 20+.  Lap Children under 4 are free.

If I order tickets on-line, will they be mailed to me?
No.  Tickets purchased online are e-mailed to you once you complete the
checkout process.  You must present your e-ticket at the Will Call
window to get your boarding passes.  The email ticket alone will not get
you into the events.  Any duplication of E-tickets to allow multiple entries
constitutes fraud and may be prosecuted.

What are your office hours at the depot?  
The depot opens at noon each day of the event.  We will return emails and
calls at that time in the order in which they were received.  We are closed
Sunday through Thursday but will respond to urgent email and phone
messages as time allows.

Can I get tickets by phone or at the Depot?
We take phone and walk-in orders at the Historic Jefferson Railway each
day of the event beginning at noon.  The depot is located at 400 E. Austin in
Downtown Jefferson.  Boarding passes for phone and walk-in orders will be
picked up at will-call.  You will need a valid credit card to complete a phone
order.  We will accept cash or credit cards for walk-in orders.  Tickets can be
purchased for any available train ride.

How long does the Runaway Fright Train take?
Rides take about 40 minutes.

Is seating limited on the train?  
Yes, seating is limited so buy your tickets early.

Do the haunters touch the patrons?
No.  However, there are times when accidental contact is made.  Our haunters
do their best to scare without any contact.  Patrons ARE NOT allowed to
touch our haunters.

Are there other activities at the depot during the event?
The Halloween Festival will have something for everyone…chidren's games with
prizes for all ages; crafts and a Halloween movie. Glow sticks and other Halloween products and concessions will be available. 


Can I bring my camera?
Yes, we encourage picture taking outside of the attractions.  However, for the
enjoyment of all and for the safety of our haunters, we do not allow pictures to
be taken once you are on the train.

When is a good time to board the train?
You should be IN LINE at the boarding platform 15 minutes PRIOR to the
departure time of your scheduled train. If you bought your tickets before the
event, you MUST pick up your boarding passes at least 30 minutes before
train departure time.  If you have not picked up your boarding passes at least
30 minutes before train departure time, they will be sold to our stand-by
customers. Be sure to allow plenty of time to park your car, and to get your
boarding passes before you head to the train.

Are these events appropriate for small children or people with heart or
health conditions, including pregnancy?

People with small children, heart or health conditions, including pregnancy,
should use their own judgment on whether or not to participate. You may
experience audio and visual effects that include strobe lights, different lighting
effects along with low visibility, fog and possibly damp conditions.  

If I get scared and leave, do I get a refund?
This event is for all ages. This is a Halloween Theater on Wheels.  There will be
startles on the train and along the track, but since this event is for all ages, it
is not “over-the-top” scary.  No refunds.

Are alcoholic beverages allowed on the premises?
No.  Nor do we allow public intoxication, drugs or weapons.

Can I take food and/or beverages on the train?
No, for the safety of our haunters and patrons around you, we do not allow
food or beverages on the train.  You can partake while waiting in line.

Are there concessions available for purchase?
Yes.  

Will you be open if it rains?
We do open during light rains.  Please check the website during inclement
weather.  We will have updates as to whether or not we will be open.  

Do you have a rain/refund policy?
Yes, in case of inclement weather situations or mechanical issues where the train DOES NOT RUN (late runs and delayed starting do not apply), passengers may receive the calculated refund
value in the form of an exchange voucher valid for future Historic Jefferson
Railway events OR passengers may receive the calculated refund value in the
form of cash, check or credit to credit card depending on the form of payment
that was used for the ticket(s) being refunded. For refund of individual tickets, less a 10% refund service charge, cancellations must be made more than 3 days in advance. Within 3 days, you
will receive a 50% refund.  There will be no refunds the day of the event. No
portion of the ticket convenience fee will be refunded. Cancellations will not be honored unless you speak directly with a depot ticket agent or receive a direct reply to an email.  We will not accept cancellations via phone messages or email for which you have not received a confirmed reply.  
It is your responsibility to follow up to be sure that we have received your
message.  Group tickets are nonrefundable.

Do you offer group discounts?                                                
Yes, we offer a 10% discount for groups of 20+.  Group discounts and school
field trips must be arranged directly with Melissa Moit, Manager, 866-398-2038, Group tickets are non-refundable.  


Do you have special rules?
Yes, smoking is only allowed in designated areas. No alcohol allowed on the premises. No weapons.
Children under 16 must be accompanied by an adult.  For the protection
and safety of your children, we ask that you maintain visual contact with
your child or children at all times. Patrons understand that there is an
inherent risk associated with attending Halloween Festival attractions.  Patron
voluntarily assumes all risks of injury, loss or damage to person or property
whether occurring prior to, during, or after the event. Patron agrees that the
owners and managers of the event and its employees are expressly released
by patron of any claims arising from such causes. Management reserves the
right, without the refund of any portion of the ticket purchase price, to refuse
admission to or reject any person whose conduct is deemed by management to
be disorderly, who uses vulgar or abusive language or who fails to comply with
these or other management rules.

Can children under 16 attend the event without an adult?                  
Children under 16 must be accompanied by an adult (someone 18+).  For the
protection and safety of your children, we ask that you maintain visual contact
with your child or children at all times.

Can you accommodate wheel chairs on the train?
Yes, we can accommodate wheel chairs on the train – but need advance notice
so that we reserve the handicap space on the train for your party.  Please
arrange ahead of time with Melissa Moit, Manager, 866-398-2038, x707 as
wheel chair space is limited.  

Access for Physically Challenged Persons
There are two steps leading into the front lobby of our depot. There are also
three steps leading to the upper area and to the bathrooms. We do have a
ramp that can be accessed at the back of the depot which gives entry to the
upper depot level and the bathrooms.

Do you offer handicapped parking?
Yes, we have handicapped parking conveniently located on the street    
in front of the train. 


Where do I get information on the Rail of Lights Christmas Train?
Visit www.RailofLights.com website.  

Where do I get information on other Historic Jefferson Railway events?  
Just visit our website, www.JeffersonRailway.com.  We update the site
regularly with new information on our events.

Is there an RV Park convenient to the event?
Yes, we are accepting reservations at the Diamond Don RV Park.  This is
one mile from the Historic Jefferson Railway Halloween Festival.  For more
information on the RV Park, visit www.DiamondDonRvPark.com

Just a few more general rules:
No touching of our haunters or any other patron without consent.  No food
or drink while on the train.  Please turn off cell phones while participating in
the attractions.  No camera use on the train.  Vulgar or obscene language or
behavior will not be tolerated.  Persons behaving as such will be immediately
escorted off the property and no refunds will be given.


Last revised 7-29-15

 

 
 
 

 


If I get scared and leave, do I get a refund?
Are alcoholic beverages allowed on the premises?
Can I take food and/or beverages on the train?
Are there concessions available for purchase?
Will you be open if it rains?
Do you have a rain/refund policy?
Do you offer group discounts?
Do you have special rules?
Can children under 16 attend the event without an adult?
Can you accommodate wheel chairs on the train?
Do you offer handicapped parking?
Access for Physically Challenged Persons
Where do I get information on the Rail of Lights Christmas
Train?

Where do I get information on other Historic Jefferson
Railway events?

Is there an RV park convenient to the event?
Just a few more general rules.

 

 

 

When does the event start and how long does it last?
The Runaway Fright Train starts on October 1st, 2016 and runs every Friday
and Saturday through October 29th.

Can I be a part of the Runaway Fright Train haunt team?
Yes, we are always looking for great haunters and support staff.  Contact our
manager for an application.  Our motto:  Smile and Hustle.

What should I wear?
Our attractions are located outside.  We recommend dressing in layers
depending on the weather.  The early evening may start off warm and cool
down as the sun sets.  Wear comfortable shoes if you plan on participating
in the Halloween Festival. We strongly advise against wearing shorts – we may have
mosquitoes in the evening hours.  Be sure to apply mosquito repellent.

Can I buy tickets online?
Yes, tickets can be purchased online at www.JeffersonRailway.com.  Online
tickets are not available after 11:00 on the day of the event.

How do I get there?
We are in downtown Jefferson at 400 E. Austin.  The depot is at the east end of
Austin street across the railroad tracks.  400 E. Austin, Jefferson, TX 75657

Is parking available?
Yes, there is public parking near the depot.  We do have handicap parking in
front of the train.  

How much are tickets?
$15.00-16.50 plus applicable sales tax.  10% discount available for groups
 of 20+.  Lap Children under 4 are free.

If I order tickets on-line, will they be mailed to me?
No.  Tickets purchased online are e-mailed to you once you complete the
checkout process.  You must present your e-ticket at the Will Call
window to get your boarding passes.  The email ticket alone will not get
you into the events.  Any duplication of E-tickets to allow multiple entries
constitutes fraud and may be prosecuted.

What are your office hours at the depot?  
The depot opens at noon each day of the event.  We will return emails and
calls at that time in the order in which they were received.  We are closed
Sunday through Thursday but will respond to urgent email and phone
messages as time allows.

Can I get tickets by phone or at the Depot?
We take phone and walk-in orders at the Historic Jefferson Railway each
day of the event beginning at noon.  The depot is located at 400 E. Austin in
Downtown Jefferson.  Boarding passes for phone and walk-in orders will be
picked up at will-call.  You will need a valid credit card to complete a phone
order.  We will accept cash or credit cards for walk-in orders.  Tickets can be
purchased for any available train ride.

How long does the Runaway Fright Train take?
Rides take about 40 minutes.

Is seating limited on the train?  
Yes, seating is limited so buy your tickets early.

Do the haunters touch the patrons?
No.  However, there are times when accidental contact is made.  Our haunters
do their best to scare without any contact.  Patrons ARE NOT allowed to
touch our haunters.

Are there other activities at the depot during the event?
The Halloween Festival will have something for everyone…chidren's games with
prizes for all ages; crafts and a Halloween movie. Glow sticks and other Halloween products and concessions will be available. 


Can I bring my camera?
Yes, we encourage picture taking outside of the attractions.  However, for the
enjoyment of all and for the safety of our haunters, we do not allow pictures to
be taken once you are on the train.

When is a good time to board the train?
You should be IN LINE at the boarding platform 15 minutes PRIOR to the
departure time of your scheduled train. If you bought your tickets before the
event, you MUST pick up your boarding passes at least 30 minutes before
train departure time.  If you have not picked up your boarding passes at least
30 minutes before train departure time, they will be sold to our stand-by
customers. Be sure to allow plenty of time to park your car, and to get your
boarding passes before you head to the train.

Are these events appropriate for small children or people with heart or
health conditions, including pregnancy?

People with small children, heart or health conditions, including pregnancy,
should use their own judgment on whether or not to participate. You may
experience audio and visual effects that include strobe lights, different lighting
effects along with low visibility, fog and possibly damp conditions.  

If I get scared and leave, do I get a refund?
This event is for all ages. This is a Halloween Theater on Wheels.  There will be
startles on the train and along the track, but since this event is for all ages, it
is not “over-the-top” scary.  No refunds.

Are alcoholic beverages allowed on the premises?
No.  Nor do we allow public intoxication, drugs or weapons.

Can I take food and/or beverages on the train?
No, for the safety of our haunters and patrons around you, we do not allow
food or beverages on the train.  You can partake while waiting in line.

Are there concessions available for purchase?
Yes.  

Will you be open if it rains?
We do open during light rains.  Please check the website during inclement
weather.  We will have updates as to whether or not we will be open.  

Do you have a rain/refund policy?
Yes, in case of inclement weather situations or mechanical issues where the train DOES NOT RUN (late runs and delayed starting do not apply), passengers may receive the calculated refund
value in the form of an exchange voucher valid for future Historic Jefferson
Railway events OR passengers may receive the calculated refund value in the
form of cash, check or credit to credit card depending on the form of payment
that was used for the ticket(s) being refunded. For refund of individual tickets, less a 10% refund service charge, cancellations must be made more than 3 days in advance. Within 3 days, you
will receive a 50% refund.  There will be no refunds the day of the event. No
portion of the ticket convenience fee will be refunded. Cancellations will not be honored unless you speak directly with a depot ticket agent or receive a direct reply to an email.  We will not accept cancellations via phone messages or email for which you have not received a confirmed reply.  
It is your responsibility to follow up to be sure that we have received your
message.  Group tickets are nonrefundable.

Do you offer group discounts?                                                
Yes, we offer a 10% discount for groups of 20+.  Group discounts and school
field trips must be arranged directly with Melissa Moit, Manager, 866-398-2038, Group tickets are non-refundable.  


Do you have special rules?
Yes, smoking is only allowed in designated areas. No alcohol allowed on the premises. No weapons.
Children under 16 must be accompanied by an adult.  For the protection
and safety of your children, we ask that you maintain visual contact with
your child or children at all times. Patrons understand that there is an
inherent risk associated with attending Halloween Festival attractions.  Patron
voluntarily assumes all risks of injury, loss or damage to person or property
whether occurring prior to, during, or after the event. Patron agrees that the
owners and managers of the event and its employees are expressly released
by patron of any claims arising from such causes. Management reserves the
right, without the refund of any portion of the ticket purchase price, to refuse
admission to or reject any person whose conduct is deemed by management to
be disorderly, who uses vulgar or abusive language or who fails to comply with
these or other management rules.

Can children under 16 attend the event without an adult?                  
Children under 16 must be accompanied by an adult (someone 18+).  For the
protection and safety of your children, we ask that you maintain visual contact
with your child or children at all times.

Can you accommodate wheel chairs on the train?
Yes, we can accommodate wheel chairs on the train – but need advance notice
so that we reserve the handicap space on the train for your party.  Please
arrange ahead of time with Melissa Moit, Manager, 866-398-2038, x707 as
wheel chair space is limited.  

Access for Physically Challenged Persons
There are two steps leading into the front lobby of our depot. There are also
three steps leading to the upper area and to the bathrooms. We do have a
ramp that can be accessed at the back of the depot which gives entry to the
upper depot level and the bathrooms.

Do you offer handicapped parking?
Yes, we have handicapped parking conveniently located on the street    
in front of the train. 


Where do I get information on the Rail of Lights Christmas Train?
Visit www.RailofLights.com website.  

Where do I get information on other Historic Jefferson Railway events?  
Just visit our website, www.JeffersonRailway.com.  We update the site
regularly with new information on our events.

Is there an RV Park convenient to the event?
Yes, we are accepting reservations at the Diamond Don RV Park.  This is
one mile from the Historic Jefferson Railway Halloween Festival.  For more
information on the RV Park, visit www.DiamondDonRvPark.com

Just a few more general rules:
No touching of our haunters or any other patron without consent.  No food
or drink while on the train.  Please turn off cell phones while participating in
the attractions.  No camera use on the train.  Vulgar or obscene language or
behavior will not be tolerated.  Persons behaving as such will be immediately
escorted off the property and no refunds will be given.


Last revised 7-29-15

 

 
 
 

 

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